Terms of Use
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1. Introduction
Purpose: These terms and conditions (the "Terms") are intended to legally bind you when you access or use our services, whether directly or indirectly.
Scope: These Terms apply to the use of the Librainian web app, Android app, and iOS app, along with any related software.
Effective Date: These Terms are effective as of July 7, 2024.
2. Acceptance of Terms
User Consent: By clicking "Accept" or using the service, you consent to abide by these Terms of Use.
Eligibility: Users must be 13 years of age or older, up to 85 years of age, to use the services.
Amendments: We may update these Terms without your consent. If changes are made, you will be notified. Continuing to use our services implies acceptance of the changes.
3. Definitions
Service: Librainian provides a digital platform for private libraries to manage seat allocation, fee collection, analytics, and streamline operations. It also allows libraries to use ad spaces on their walls through our network.
User: Refers to the individual using the Librainian platform, which may include library staff, subscribers, trial users, and ad investors.
Content: Content includes user-generated content and application content.
- User-Generated Content: Any materials, including profiles and feedback submitted by users, for which they are solely responsible.
- Application Content: Content owned by Librainian, including text, graphics, logos, and intellectual property protected under copyright and trademark laws.
4. Account Registration & Responsibilities
Account Creation: To create an account, users must provide their name, phone number, address, and a secure password.
Accurate Information: You are obligated to provide accurate and up-to-date information for proper communication.
Security: You are responsible for maintaining the confidentiality of your password and account.
Unauthorized Use: In case of unauthorized access, your account will be blocked to ensure security.
5. Service Description & Scope
Core Features:
- Seat Allocation: Simplifies seat management for library users.
- Fee Collection: Tracks and manages user payments.
- Analytics and Reporting: Provides usage insights to library administrators.
- Sublibrarian Feature: Allows delegation of tasks to sub-administrators in advanced plans.
- AdBrain: Enables libraries to sell ad spaces on their walls, generating revenue.
- 24/7 Accessibility: Access the platform at any time.
- Credit Point System: Flexible usage system based on credits.
Service Limitations:
- Subscription-based access based on your chosen plan.
- Ad placement approval is required, and we reserve the right to reject ads violating policies.
- Some services rely on third-party integrations and may be subject to their disruptions.
- Service availability depends on your internet connectivity.
- We may modify or discontinue services without prior notice.
Support Services: Customer support is available 24/7 via email, chat (7 am to 10 pm), and calls (10 am to 6 pm on weekdays).
6. User Obligations
- Legal Use: You agree to comply with all local, state, and national laws when using our services.
- Prohibited Behavior: Users must not engage in activities such as hacking, fraud, abuse, or any other malicious behavior.
- User Responsibility: You are responsible for the accuracy and legality of the content you share on the platform.
7. Subscription and Fees
Subscription Plans and Coupons: Various subscription plans are available. Discounts may be available via coupon codes during checkout. Each plan includes credit points and specific features. Users should review the details on the subscription page within the app or website.
Billing and Payment Terms: Payments are processed via Razorpay. Refer to the app for payment details and billing cycles.
Late Payments: Late payments may result in service suspension and inaccessibility of your account.
Refund Policy: No refunds are provided. Users are encouraged to evaluate the service during the 10-day trial period.
8. Free Trials and Promotions
Eligibility: Free trials are available to all new users who sign up.
Duration: The free trial lasts for 10 days, after which you will transition to a paid plan unless cancelled.
9. Cancellation and Termination
User-Initiated Cancellation: Users may terminate their subscription by not paying for the next cycle.
Consequences of Cancellation: Cancelling your subscription will lead to service discontinuation and account restrictions.
Termination by Service Provider: Librainian may terminate your access for violation of terms.
10. Modifications to the Service and Terms
Right to Modify: Librainian reserves the right to modify the service or these Terms.
Notification of Changes: Changes will be notified on our website.
User Consent: Continued use of the service after changes implies acceptance of the new terms.
11. Intellectual Property Rights
Ownership: All software, trademarks, and intellectual property rights are owned by Librainian (Pinak Venture).
User License: You are granted a non-exclusive, non-transferable license to use the platform as per these Terms.
Restrictions: You are prohibited from copying, modifying, or reverse-engineering the platform.
12. User-Generated Content
Content Ownership: You retain ownership of your content submitted on the platform.
License to Use: By using the service, you grant Librainian a license to use your content for display or promotion purposes.
Content Guidelines: Content must comply with platform policies and not include abusive, unethical, or harmful language.
Content Removal: Librainian reserves the right to remove any content violating terms, and suspend or terminate accounts as necessary.
13. Privacy Policy Integration
Link to Privacy Policy: View Privacy Policy.
Data Collection: We collect user data as described in our Privacy Policy.
Consent to Data Use: By using the platform, you consent to our data practices as outlined in the Privacy Policy.
14. Data Security and Management
Data Security Measures: We implement various security measures such as HTTPS encryption, SQL injection prevention, and session security.
Data Backups: We perform daily backups to avoid data loss.
15. Third-Party Services & Integration
Third-Party Tools: We integrate third-party services like Google Analytics, Razorpay, and Gmail for payment, analytics, and email functionalities.
No Liability: Librainian is not liable for any failures caused by third-party services.
17. Limitation of Liability
Direct Damages: Our liability for direct damages is capped to the amount paid by the user in the last subscription cycle.
Indirect Damages: We are not liable for indirect, special, or consequential damages.
Indemnification: Users agree to indemnify Librainian against any legal claims arising from their use of the service.
18. Governing Law & Jurisdiction
Applicable Law: This agreement is governed by the laws of [Insert Country/State].
Jurisdiction: Any disputes will be resolved in the courts located in [Insert Jurisdiction].
19. Dispute Resolution
Arbitration: All disputes will be settled through arbitration instead of court proceedings.
20. Amendment of Terms
Right to Amend: Librainian reserves the right to amend these Terms at any time.
Notification of Amendments: Any changes will be notified through the website.
21. Contact Information
Support Contacts: Email: office@librainian.com, Phone: 6207628282
Business Hours: Customer support is available 24/7 via email, with calls available from 10 am to 6 pm on weekdays.
22. Miscellaneous Provisions
Severability: If any provision is deemed invalid, it will not affect the remaining terms.
Waiver of Rights: Failure to enforce rights does not waive those rights.
Entire Agreement: These Terms constitute the entire agreement between the parties.
Assignment: User rights are non-transferable under these Terms.